Privacy Policy

Information we collect

We may collect information you choose to provide when you contact us, request a proposal, subscribe to updates, or otherwise communicate with RAUM. This may include your name, email address, telephone number, company, project details, and the content of your message.

Our website may also receive limited technical information such as browser type, device type, approximate location, referral source, and pages viewed.

How we use information

We use information to respond to enquiries, assess potential projects, prepare proposals, deliver services, maintain the security and performance of the website, and improve how visitors experience RAUM online.

We do not sell personal information.

Cookies and analytics

The website may use essential cookies and privacy-conscious analytics to understand general usage. You can restrict cookies through your browser settings, although some website functions may then behave differently.

Sharing and service providers

We may share limited information with trusted providers that support hosting, email, analytics, project administration, or professional services. They may use the information only to perform services for RAUM and must protect it appropriately.

Retention and security

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, to meet professional or legal obligations, or to resolve disputes. We use reasonable organisational and technical safeguards, but no online system can guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of personal information. You may also withdraw consent where processing relies on consent.

Contact

Questions or requests concerning privacy may be sent to hello@raum.archi.